If you have a general enquiry or want to speak to someone in the department, the switchboard can connect you with the appropriate area. Call 1300 488 064.
You can also use our online enquiry form.
If you have been retrenched and need assistance call the Employment Services National Customer Service Line on 1800 805 260 (free call from land lines) or email firstname.lastname@example.org with your postcode in the subject line.
If you are restructuring your business that might result in staff being retrenched, and you need advice on best practice in socially responsible restructuring, please email email@example.com or contact the Employment Services Information line on 131 715.
Employment Services Enquiries and Feedback
To provide feedback on Employment Services you should contact your job services provider or call the Employment Services National Customer Service Line on 1800 805 260 (free call from land lines).
If you want to know more about the Department’s programs, or lodge a vacancy, contact the Employer Hotline on 13 17 15.
Fair Entitlements Guarantee
For enquiries relating to the Fair Entitlements Guarantee (FEG), call the FEG Hotline on 1300 135 040 (9.00am to 5.00pm Canberra time excluding national and ACT public holidays).
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. Ask TIS National to call the department on the appropriate number listed above.