Losing your job can be a difficult experience with many issues to consider. This page provides information for retrenched workers on the support and services available to them.
Services for retrenched workers
Services Australia – Centrelink
For support while you look for work, visit the retrenched workers website.
For a list of Centrelink Customer Service Centres in your area, visit the Payment and Service Finder website.
All retrenched workers and their partners have immediate access to tailored employment services before becoming eligible for income support. jobactive can provide you with tailored help to find a job and is delivered by jobactive providers located around Australia.
The help available includes:
- help looking for work, writing a resume and preparing for interviews
- referrals to jobs in your local area
- training that is suited to the skills that local employers need
- case management so that you are ready to take up and keep a job
For more information on the services available through jobactive and to find your local provider, go to jobactive.gov.au
To view a factsheet on the support available for retrenched workers, visit the Department of Education, Skills and Employment website.
For more information, including a full listing of jobactive providers in your area:
Employment Facilitators are an on-the-ground presence that work with retrenched workers to connect them with job opportunities, training and other existing services.
Employment Facilitators support the delivery of the Local Jobs Program across 51 Employment Regions. The program brings together expertise, resources and access to funding at the local level to focus on reskilling, upskilling and employment pathways for people in each region.
For more information visit the Employment Facilitators website or contact an Employment Facilitator in your area to find out how they can help you.
Entrepreneurship Facilitators provide practical assistance to support and encourage individuals to start a business as a way to create their own job. They offer free mentoring and business support, engage with relevant community organisations to increase community awareness of the opportunities available through self-employment, and refer Australians to the most appropriate assistance available to them in the region.
Entrepreneurship Facilitators are delivering services in 23 locations across Australia. For more information visit the Entrepreneurship Facilitator page.
New South Wales Government retrenched worker assistance
The NSW Government offers retrenched workers with training assistance. To find out more visit the Training Services NSW website.
Victorian Government retrenched worker assistance
The Victorian Government also offers support to assist retrenched workers back into work or education:
- Visit the Victorian Skills Gateway website
- Visit the Help for Retrenched Workers website
- Visit the Jobs Victoria website
- Visit the Back to Work Scheme website
Skills and Jobs Centres
Based in TAFEs across Victoria, Skills and Jobs Centres provide expert advice on training and employment opportunities, including careers advice, help with job searching and assistance preparing resumes. To find your nearest centre, visit the Skills and Jobs Centres website.
Queensland Government retrenched worker assistance
Queensland Skills Gateway
Visit the Queensland Skills Gateway to find a training course, training provider, occupation information and check what training is government subsidised.
South Australian Government retrenched worker assistance
Skills and Employment Infoline
The South Australian Government has a Skilled Careers website to help you find information on careers, jobs and training:
- visit the Skills SA website
Western Australian Government retrenched worker assistance
Jobs and Skills Centres
Western Australia's TAFE Jobs and Skills Centres are one-stop shops for careers, training and employment advice and assistance. Services are free, and accessible to all members of the community. The centres are located on TAFE campuses, with additional outreach locations for regional areas.
Each of the centres can provide free professional and practical advice on training and employment opportunities including careers advice, apprenticeship and training information.
Tasmanian Government retrenched worker assistance
Rapid Response Skills Initiative
The Tasmanian Government provides financial support for training to people who have lost their jobs because they have been made redundant, the place they worked has closed or had to let staff go.
For more information: